Return Policy

You can return a product within 14 days of receipt, except products with the title FINAL SALES where no return policy applies.

Product(s) must be returned in its original condition and packaging, and with all tags still attached

You can download the return form here

In that case:
Follow the instructions as described in paragraph 4 below:

In any case, please contact us through email at info@nothinkin.com.

RETURN – REPLACEMENT POLICY & DEFECTIVE PRODUCTS

 

  1. Withdrawal prior to the receipt of the Goods

 

(a) Prior to shipment / receipt of Good/s – Cancellation is possible by sending an e-mail to info@nothinkin.com or by telephone at. 213 0449422 (local charge), [contact hours: Monday  10:00 am – 17:00 pm – Greek Time]- (excluding public holidays in Greece).

 

(b) Following shipment / Prior to receipt of Goods – Cancellation is possible by sending an e-mail to info@nothinkin.com or by telephone calling at tel.213 044 9422 (local charge), [contact hours: Monday  10:00 am – 17:00 pm – Greek Time]- (excluding public holidays in Greece), while it is presumed (cancellation) following lapse of seven (7) calendar days as of Goods delivery to the premises of the cooperating carrier following an unsuccessful delivery attempt. In this latter event, relevant notification (via sms) by the cooperating carrier will follow to your contact details.

 

(c) Following cancellation pursuant to the above under (a) and (b) events, the Company will proceed, within 14 calendar days to refund each of you, interest-free, with any payment that has been possibly made on your part [1. product value with the exception of cash on delivery payments; and 2. shipping costs if the shipment was not free of charge, with the exception of: (i) purchases from non-EU countries, in which case you are not reimbursed, (ii) cash on delivery purchases and (iii) instances where you have chosen your own courier or other mode of transport, ie not the carrier with which the Company cooperates, in which event relevant costs are incurred by you] . It is clarified that the cost of return under paragraph (b) herein-above will fully burden you and will be deducted from the return value you are going to receive. The specific cost for purchases within Greece is five (5) euros and for purchases outside Greece is fourteen (14) euros.

 

(d) Refund under (a) and (b) above, will either be credited to your bank account (solely in the event of purchases inside Greece), or to your credit / debit card, depending on the payment instruments you used for your initial transaction, unless otherwise explicitly agreed by email to be sent to info@nothinkin.com. If return is made by crediting your bank account (solely in the event of purchases inside Greece), we would kindly ask you to inform us by email to info@nothinkin.com.for your account number (IBAN), the banking institution where you maintain your account and the name of the beneficiary / account holder as indicated in your bank booklet. For security reasons, the account number holder must be the same person listed on the purchase receipt / invoice for the Good/s you have returned.

 

(e) Occasionally there may be a delay in crediting your credit / debit card that may be due to the bank. Please contact us by e-mail at info@nothinkin.com, or by telephone at 213 0449422 (local charge). [contact hours: Monday  10:00 am – 17:00 pm – Greek Time]- (excluding public holidays in Greece), if you haven’t received your credit within 14 calendar days.

 

  1. Withdrawal following receipt of the Goods

(a) Following shipment / receipt of Goods – and if you are a physical entity (consumer) who makes the purchase for personal use and not for your individual activity (commercial, business, craft or professional), then you are entitled to return the Goods sold, free of charge, within (14) calendar days as of their receipt, without having to reason this return. For the exercise of the above right of withdrawal, you will be sent a relevant form of withdrawal (Return Form) accompanied by a printed Return-Guide with the delivery of the Goods and you will send us your return/s to 67 Daskaroli street, Glyfada, Athens, Greece.

 

It is clarified that the exercise of your withdrawal right (sending the request and the Good/s) must take place at the latest within 14 calendar days as of the date of receipt of the Good/s (Proof of date of receipt: courier’s or post house’s  stamp or in any other case any other official indication of the delivery date ).

 

(b) For hygienic purposes, you may not return or ask for replacement of swimsuit and earrings.

 

(c) If you exercise the above right of withdrawal within the 14-calendar days mentioned above, you have the option (excluding Goods that bear the sign  “Final Sale”) to choose any other Merchandise of Equal Value at the price of the originally selected Good.

In this case, our Company will send you a confirmatory e-mail about your submitted request to your contact details. Our Company will process your request to replace the Good with another of same value of your choice and, in the case of replacement, will send you the new Good within one to two (1-2) working days as  of receipt of the Good to be replaced.

In the event of replacement, return costs will be charged to you in full (including the cost of 2€for the provision of cash-on-delivery services). The cost for purchases within Greece is five (5) euros and for purchases outside Greece is fourteen (14) euros. The foregoing return burdens do not apply to replacements that take place for the first time, provided that delivery occurs inside Greece.

 

(d) If you exercise the above right to withdraw within the aforementioned 14-calendar days as of the date of receipt of the Good/s, and you DO NOT wish to choose any other Good/s of equal value at the price of the originally selected Good/s, the Company will proceed, within 14 calendar days to refund each of you, interest-free, with any payment that has been possibly made on your part [1. product value with the exception of cash on delivery payments; and 2. shipping costs if the shipment was not free of charge, with the exception of: (i) purchases from non-EU countries, in which case you are not reimbursed, (ii) cash on delivery purchases and (iii) instances where you have chosen your own courier or other mode of transport, ie not the carrier with which the Company cooperates, in which event relevant costs are incurred by you] . The Company is entitled to suspend / withhold the refund until it receives the Good/s. It is clarified that the cost of return will fully burden you and will be deducted from the return value you are going to receive. The specific cost for purchases within Greece is five (5) euros and for purchases outside Greece  is fourteen (14) euros

 

(e) Refund will either be credited to your bank account (solely in the event of purchases inside Greece), or to your credit / debit card, depending on the payment instruments you used for your initial transaction, unless otherwise explicitly agreed by email to be sent to info@nothinkin.com. If return is made by crediting your bank account (solely in the event of purchases inside Greece), we would kindly ask you to inform us by email to info@nothinkin.com.for your account number (IBAN), the banking institution where you maintain your account and the name of the beneficiary / account holder as indicated in your bank booklet. For security reasons, the account number holder must be the same person listed on the purchase receipt / invoice for the Good/s you have returned.

 

(f) Occasionally there may be a delay in crediting your credit / debit card that may be due to the bank. Please contact us by e-mail at info@nothinkin.com, or by telephone at 213 0449422 (local charge). [contact hours: Monday  10:00 am – 17:00 pm – Greek Time]- (excluding public holidays in Greece), if you haven’t received your credit within 14 calendar days.

 

  1. Defective Goods

(a) The Company takes every possible measure to ensure that all Good/s (irrespective of the item) is packaged specifically and carefully to reach you without damage. In very rare cases, however, there is a risk that some of the Good/s may be worn when shipped to you. Also in very rare cases you may receive a Good with a defect. For this reason, and irrespective of your above-mentioned right of withdrawal, which is unaffected, we invite you to check the products upon receipt.

 

(b) If you find that there is a deterioration and / or a defect in the product, then in view of the Company’s liability for actual defects in accordance with Articles 534 et seq. of the Civil Code and L. 2251/1994, please inform us by contacting us on the telephone number of the Customer Service Center at 213 0449422 (local charge). [contact hours: Monday-Friday  10:00 am – 17:00 pm – Greek Time]- (excluding public holidays in Greece), telling us if you wish to receive new goods as a replacement or if you wish to exercise your withdrawal right. If you wish to exercise your right to withdraw and refund your money, this will be done, either by crediting your bank account (solely in the event of purchases inside Greece), or your credit / debit card, depending on the payment instruments you used for your initial transaction, unless otherwise explicitly agreed by email to be sent to info@nothinkin.com. If return is made by crediting your bank account (solely in the event of purchases inside Greece), we would kindly ask you to inform us by email to info@nothinkin.com.for your account number (IBAN), the banking institution where you maintain your account and the name of the beneficiary / account holder as indicated in your bank booklet. For security reasons, the account number holder must be the same person listed on the purchase receipt / invoice for the Good/s you have returned.

 

Occasionally there may be a delay in crediting your credit / debit card that may be due to the bank. Please contact us by e-mail at info@nothinkin.com, or by telephone at 213 0449422 (local charge). [contact hours: Monday  10:00 am – 17:00 pm – Greek Time]- (excluding public holidays in Greece), if you haven’t received your credit within 14 calendar days.

 

  1. Withdrawal Procedure / Return of Defective Goods

(a) The procedure for returning the Goods you have ordered from our Online Store is simple and is carried out in accordance with the steps outlined in the Return Form and the printed Return Guide.

In particular:

You will receive a Return Form containing the details of your order (order number), the ordered Goods, the sales / purchase invoice number and the date of issue, as well as your details. [You will tick the boxes with the Goods you want to return, you mention the reason for the return – what you want to do (refund, credit, replacement with the same product, replacement with another product, etc.) –you send the Good/s together with the Return Form to the address to be displayed each time on the Return Form following the instructions of the printed Return Form.

 

(b) In any case of return, the Good/s must be accompanied by the original receipt / purchase invoice.  In all the above cases, Good/s must be in the condition originally received by you, complete and free of damages (bearing the labels with their qualitative characteristics and prices, other labels and stickers) and their packaging must be the one that normally it accompanies the Goods (must agree with the Company’s codes) and must be in perfect condition, together with all the documents accompanying the Good/s (eg Shipping Bulletin, Invoice, Retail Receipt and so on).

(c) In all cases of return due to defective Goods, return shall be made at the Company’s charge. If the return is made with another courier company, the refund will burden you fully.