Top Dancing Queen Brown

DELIVERY OF GOODS – SHIPPING COSTS

We ship our products within the Prefecture of Attica via Easy Mail Courier Services, and in the rest of Greece though Speedex Courier Services.

We ship worldwide with DHL Courier Services and Geniki Taxidromiki Courier.

According to the delivery schedule of our courier company the deliveries have as follows:

• in prefectures’ capitals in Greece, within 1-3 (one to three) business/working days as of dispatch of the Goods to the carrier (except islands), and
• to other regions in Greece, within 2-4 (two to four) business/working days of dispatch of the Goods to the carrier. Excluded are remote locations, where orders can be delivered within 2-5 (two to five) business/working days.
• to destinations outside Greece, (i) for Germany, Cyprus, Italy, Sweden, Austria, Switzerland within 1 to 4 working days as of dispatch of the Goods to the carrier and (ii) the rest of the world within 3-7 working days of shipment of goods to the carrier.

Subject to any special charges expressly provided for in the Online Store and in any event in the confirmation of your order, the shipping costs in general have as follows:

FREE SHIPPING:

– For orders WITHIN GREECE, over (>) one hundred euros (100 € – including VAT) and for orders OUTSIDE GREECE (irrespective of the mode of dispatch) over (>) two hundred and fifty euros (250 €) – the shipping cost is FREE.

SHIPPING INSIDE GREECE:

We ship our products within the Prefecture of Attica via Easy Mail Courier Services, and in the rest of Greece though Speedex Courier Services.

– For orders below (<)one hundred euros (100€ – including VAT), the shipping cost is € 5 including VAT,

– For orders that cash on delivery has been chosen as a form of payment, the shipping cost is € 4 including VAT.

SHΙPPING OUTSIDE GREECE:

We ship worldwide with DHL Courier Services and Geniki Taxidromiki Courier.

– For orders below (<) two hundred and fifty euros (250 €) including VAT, the shipping cost is (i) for Germany, Cyprus, Italy, Sweden, Austria, Switzerland, twenty (20 €) including VAT, and (ii) to the rest of the world, twenty six (26 €) including VAT.

– Any customs duties and local taxes are borne by you fully. Each fee (duty-tax) is charged when the order arrives in the country and in case of return when the item/items leave the country and must be paid by the recipient of the order. Since customs charges depend on different parameters (eg weight, cost, tax) from country to country, we recommend that you always contact the local customs office for more information. In the event of customs charges, these may also affect the delivery time of your parcel.

You can exchange/return a product within 14 days from the day you received your order, except products with the title Final Offers where no return policy applies. Please follow the steps written in the printed form you've received with your order.

Greece

Εxchange: For purchases within Greece and in case you want to make an exchange of equal value to the color or size of the product you have bought, the first time after its purchase (ie first change) there is the opportunity to do it completely free of charge. The free change option is valid only in the above case. (Products marked as "Final Offers" are excluded and cannot be exchanged or returned). For further information please read our company return policy here

Returns: You can return a product using the service of Easy Mail courier with charge 5€. This amount will be deducted from your refund and therefore will not need to be paid to the shipping company.

In both cases be sure to keep hold of your proof of postage. Read more here.

Cyprus & Abroad

You can return a product within 14 days from the day you received your order, except products with the title Final Offers, where no return policy applies. It is recommended to use the courier service mentioned in your return form.

If you need an exchange or a refund then you'll need to return the products back to us and then place a new order. Read more here.